What are contract notes?
Contract Notes (or Trade Confirmations) are an electronic record of your buy/sell orders. Upon completion of an order, you will receive an email from firstname.lastname@example.org with the subject line "Trade Confirmations".
In the event you cannot locate your contract note from your inbox, you are able to generate copies of your orders from within the platform.
How do I generate a Contract Note?
- Log in:
- Go to the "Portfolio" tab.
- Click "Contract Notes" under your current positions.
- Find the Contract Note your after and click on the PDF icon on the right to download it.
How do I update my email address or add a secondary email recipient?
Contract Notes at OpenTrader are sent to the primary account holder's email address and any other nominated email addresses on your account.
See: How do I update my postal or email address?
If you have any questions or need help, don't hesitate to get in touch 🙋
You can reach us on live chat or over the phone on 1800 OT TEAM (1800 688 326 or +61 2 9055 4400 for overseas). We're available between 9:00 am and 5:00 pm (Sydney time), Monday to Friday. If we're away, just send us a message and we'll get back to you.