Need to update your mailing (CHESS registered) address? Or your residential address (if it’s different)? Just follow the steps below 🏠
(If you need to update your email address at the same time, please click here.)
- Complete the change of address form in our forms library
- Make a digital copy of your ID – a passport, driver’s licence or proof of age card (front and back)
- Email both of these to us at firstname.lastname@example.org from the main email you use for Opentrader
If we need to check anything, one of our team members will call you to verify and complete your request.
All forms can be found in our forms library.
In order for Opentrader to keep you in the loop, it’s important to get in touch as soon as possible when your details change. For example, CHESS and the registries for your shares use these details to contact you about important updates like corporate actions.
As the security of your account is our priority at Opentrader, please make sure you contact us immediately to update your personal details. 🔒
If you have any questions or need help, don't hesitate to get in touch 🙋
You can reach us on live chat or over the phone on 1800 OT TEAM (1800 688 326 or +61 2 9055 4400 for overseas). We're available between 9:00 am and 5:00 pm (Sydney time), Monday to Friday. If we're away, just send us a message and we'll get back to you.